Return Policy.
Return Policy for Monsieur Pamplemousse in Chicago, Illinois:
Monsieur Pamplemousse values your satisfaction. If, for any reason, you are not completely delighted with your purchase, we've got you covered. Please follow our simple return process outlined below:
Notification Period:
Notify MP within 14 days of purchase by sending an email to sales@mpbijoux.com.
Return Process:
Email us at sales@mpbijoux.com with your order number and the reason for your return.
Our customer service team will guide you on the return procedure.
Conditions for Returns:
The item must be in its original condition, unworn, and with all tags attached.
Ensure that the return package is securely packed.
Refund Method:
Once the returned item is received and inspected, we will initiate a refund to your original payment method.
Note:
Shipping costs for returns are the responsibility of the customer, except in the case of a defective or damaged product.
Thank you for choosing Monsieur Pamplemousse. We're here to ensure your jewelry experience is nothing short of exceptional!