Return Policy.

Return Policy for Monsieur Pamplemousse in Chicago, Illinois:

Monsieur Pamplemousse values your satisfaction. If, for any reason, you are not completely delighted with your purchase, we've got you covered. Please follow our simple return process outlined below:

Notification Period:

  • Notify MP within 14 days of purchase by sending an email to sales@mpbijoux.com.

Return Process:

  1. Email us at sales@mpbijoux.com with your order number and the reason for your return.

  2. Our customer service team will guide you on the return procedure.

Conditions for Returns:

  • The item must be in its original condition, unworn, and with all tags attached.

  • Ensure that the return package is securely packed.

Refund Method:

  • Once the returned item is received and inspected, we will initiate a refund to your original payment method.

Note:

  • Shipping costs for returns are the responsibility of the customer, except in the case of a defective or damaged product.

Thank you for choosing Monsieur Pamplemousse. We're here to ensure your jewelry experience is nothing short of exceptional!